When cities rely on printed curbside collection calendars, even a minor mistake can quickly turn into a major headache for both residents and municipal teams.
Recently, the City of Mission, BC experienced this first-hand. An error in the printed 2025 curbside collection calendar caused confusion for pickup dates around April 29th, 30th, May 6th, and 7th. The mistake impacted Spring Clean-up days across multiple zones, forcing the City to issue corrections and direct residents to an updated online PDF version.
One Small Error, Big Disruptions
While it might seem like a small printing oversight, the impact on the day-to-day lives of residents — and the efficiency of collection crews — can be significant:
- Residents place bins on the curb on the wrong day, only to see them untouched the next morning.
- Collection trucks arrive expecting bins to be out, but find empty streets — wasting time, fuel, and resources.
- Increased frustration from residents leads to higher volumes of calls and complaints to the municipality.
- Collection contractors (like GFL) are forced to manage a wave of service reports and rescheduling.
This creates stress not just for residents, but also for municipal staff, contractors, and waste management teams — all stemming from one small calendar error.
A Digital, Error-Free, Cost-Savy, and Stress-Free Solution to Waste Collection Calendars
At TrashTrack Technologies, we believe that waste collection communication should be seamless, stress-free, and real-time.
Our all-in-one digital solution ensures that residents always have access to the latest, most accurate collection schedules — updated instantly, without relying on printed materials.
Through our mobile app and web portal, residents receive:
- Accurate schedules specific to their zone
- Instant notifications about any changes or corrections
- Reminders the night before pickup
- Real-time alerts for service issues, weather delays, or updates
- A searchable tool for understanding what goes where
No more missed pickups. No more confusion. No more wasted resources.
Why Digital Matters More Than Ever
Manual processes — whether printing or mailing — are prone to human error.
A digital platform like TrashTrack:
- Reduces dependency on error-prone printed calendars
- Eliminates confusion caused by last-minute changes
- Supports instant communication during strikes, severe weather, or emergencies
Small Mistakes Can Cost Big — We Make Sure They Don’t Happen
In a fast-growing, modern city like Mission, BC — or anywhere else — relying solely on printed calendars is risky.
With TrashTrack Technologies, municipalities protect themselves from minor errors turning into major disruptions.
